United Airlines is saying this was a "tragic accident" that shouldn't have happened.
United says it's taking responsibility for the death of a dog on a flight from Houston to New York Monday night. A United flight attendant had ordered that the small dog in a carrier had to be put in an overhead bin. It didn't survive the flight.
It also gave its condolences to the family, and said it would investigate the incident…adding that they will refund the cost of the family’s tickets and pay for a necropsy (that’s an autopsy for animals).
The flight attendant said she was unaware that the bag in question contained a live animal, at least one witness disagrees. Passenger Maggie Gremminger has taken to Facebook (below) to say the crew absolutely knew.
United has had other animal deaths recently, including a dog in August and a giant rabbit in April. According to the Department of Transportation, United has the highest number of animal deaths of any U.S. carrier at 18, a rate of 2.24 per 10,000 transported animals. American and Delta each reported that two animals died last year on their planes.